This problem can occur if you have installed Dial-Up Networking, but have not installed the Microsoft Client for Microsoft Networks.

To verify that the Client for Microsoft Networks is installed on your computer

1. Click Start, point to Settings, click Control Panel, and then double-click Network.

2. On the Configuration tab, verify that Client for Microsoft Networks appears in the list of installed components.

To install the Client for Microsoft Networks if it is not already installed. (Must Have Windows CD)

1. Click Start, point to Settings, click Control Panel, and then double-click Network.

2. Click Add.

3. Click Client, and then click Add.

4. Under Manufacturers, click Microsoft.

5. Under Network Clients, click Client for Microsoft Networks, click OK, and then click OK again.

6. When you are prompted, restart your computer.