Referral Credit Policy

Terminology

Referral Credit A credit to the recurring monthly fee of a defined set of products.

Referring Customer The customer who receives the referral credit.

Referee Customer The customer who mentioned that someone referred them.

Referral Credit Eligibility Date The date when the referral credit is eligible for payment. All of the criteria must be met.

Eligible Account An account that satisfies all of the policies listed below.

Eligible Products Dial-Up Residential and Commercial Accounts.

Customer Status Customers can be Active, Inactive or Pending.

 

Policy

  • The referee customer must call the Safe-t.net number (740-397-4800) or (888-895-8648) to sign up.
  • Referee must be using the service through Safe-t.net.
  • The referee customer must pay two times before the referring customer is eligible for a referral credit.
  • The referring customer must be an active Safe-t.net customer.
  • The referring customer must not be an Integrity Online employee, Agent, or Retail Store where Safe-t.net's Starter Kits are sold.
  • The referral credit eligibility evaluation takes place on the billing date of the referring customer.
  • The referring customer must have purchased an eligible product and the referee customer must purchase a Starter Kit.
  • The referral credit is $10.00.
  • The referring and the referee customer must be active when the referral credit is being evaluated or the credit will be denied.
  • At the time of referral credit eligibility evaluation, the referring and the referee customer must have an eligible product that is active. If the product is not active for both parties, the referral credit will be denied.
  • At the time of referral credit eligibility evaluation, the referring and the referee customer must be current in their payments. If both parties are not current in their payments, the referral credit will be denied.
  • If the customer becomes inactive, all of their referral credits are cancelled.
  • If the customer cancels their eligible product or products, all of their referral credits are cancelled.
  • The referral credit can only be applied to the recurring monthly fee.
  • A referral credit can not be refunded. In other words, a referral credit has no cash value. The referral credit only has value if the credit is applied to a recurring monthly fee.
  • If the referee has free days of service the referral credit eligibility date will commence after the free days.
  • Double dipping is prohibited. Customer A cannot refer Customer B and then Customer B refer Customer A.

 

Examples

Scenario #1:

The referee orders Starter Kit on 2/1/99. On 3/1/99, the referee will have paid twice. The referring customer pays on the 15th of every month. As a result, the referral credit eligibility date is 3/15/99.

 


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